Get in Touch
We're here to answer your questions and help you plan for a secure retirement.
Let's Start a Conversation
Whether you're years away from retirement or already enjoying your later years, we're here to help you make the most of your pension. Get in touch to arrange an initial consultation—there's no charge, and no obligation to proceed.
We typically respond to enquiries within one working day, and we'll work with you to schedule a consultation at a time that suits you.
Visit Our Office
47 Threadneedle Street
London
EC2R 8AU
United Kingdom
Office Hours
Monday - Friday: 9:00 AM - 5:30 PM
Saturday: By appointment only
Sunday: Closed
Evening consultations available upon request.
Finding Us
By Underground
Our office is conveniently located in the heart of London's financial district. Bank station (Central, Northern, Waterloo & City lines, and DLR) is just a three-minute walk away. Exit the station via the Threadneedle Street exit and walk east—you'll find us on the left-hand side.
By Train
Liverpool Street station is approximately ten minutes' walk from our office. Exit onto Bishopsgate, turn right onto Threadneedle Street, and continue west. Cannon Street station is also nearby, about eight minutes on foot.
By Bus
Several bus routes serve the area, including the 8, 11, 26, 133, and 242. The nearest bus stop is Bank Station, directly outside Bank underground station. From there, it's a short walk to our office.
Parking
Street parking in this area is very limited and primarily reserved for residents. We recommend using public transport where possible. The nearest car parks are NCP London Wall (Basinghall Street) and Q-Park Minories, both approximately ten minutes' walk away.
About Our Practice
dreamshade-pond is a trading name of dreamshade-pond Limited, an independent financial advisory firm authorised and regulated by the Financial Conduct Authority. Our FCA reference number is 743892.
All our pension advisers hold appropriate professional qualifications, including Chartered Financial Planner status and specialist pensions credentials. We maintain professional indemnity insurance, and all regulated advice is covered by the Financial Services Compensation Scheme.
We are committed to providing clear, transparent advice that puts your interests first. Our fee structure is straightforward, with no hidden charges or commissions from product providers.
Before You Contact Us
The initial consultation is an informal conversation where we learn about your situation, your retirement goals, and any concerns you have about your pension. We'll explain how we work, discuss which of our services might benefit you, and answer any questions. There's no charge for this consultation, and you're under no obligation to proceed with our services.
For the initial consultation, you don't need to bring anything—we're just getting to know each other and your situation. If you do have pension statements or relevant documents, feel free to bring them, but it's not essential at this stage. If we proceed to a full review, we'll provide a detailed list of the information we'll need.
Absolutely. While we're always happy to meet face-to-face at our London office, we work with clients across the UK and regularly conduct consultations via video call or telephone. The quality of advice is exactly the same regardless of how we meet—choose whichever method is most convenient for you.
We typically have availability for initial consultations within one to two weeks. If you have an urgent situation—for example, you're facing a deadline for a pension decision—let us know when you contact us, and we'll do our best to accommodate you sooner.
That's perfectly normal, and it's exactly why we offer a no-obligation initial consultation. During this conversation, we can help you understand whether professional advice would benefit you. If it turns out you're already on the right track and don't need our services, we'll tell you honestly. Our goal is to help, not to sell services you don't need.
Yes, we work with clients throughout the United Kingdom. While our office is in London, modern communication means geography doesn't limit our ability to provide excellent service. Many of our clients have never visited our office and conduct all their consultations remotely.
Accessibility
Our office building has step-free access and lift facilities. If you have any specific accessibility requirements or need assistance visiting our office, please let us know when you arrange your appointment so we can ensure everything is in place for your visit.
We're committed to making our services accessible to everyone. If you have hearing, visual, or mobility considerations that might affect how we communicate, we'll adapt our approach to suit your needs.
Ready to Discuss Your Pension?
Send us an email at [email protected] and we'll arrange a convenient time to talk.